{"id":2687,"date":"2021-02-23T14:40:11","date_gmt":"2021-02-23T14:40:11","guid":{"rendered":"http:\/\/saec.sp.gov.br\/?p=2687"},"modified":"2021-03-15T12:12:04","modified_gmt":"2021-03-15T12:12:04","slug":"saec-lanca-call-center-e-amplia-atendimento-ao-publico","status":"publish","type":"post","link":"https:\/\/saec.sp.gov.br\/index.php\/2021\/02\/23\/saec-lanca-call-center-e-amplia-atendimento-ao-publico\/","title":{"rendered":"SAEC lan\u00e7a call center e amplia atendimento ao p\u00fablico"},"content":{"rendered":"\n<p>A Superintend\u00eancia de \u00c1gua e Esgoto de Catanduva (SAEC) traz uma novidade para agilizar o atendimento prestado aos mun\u00edcipes. Trata-se do servi\u00e7o de call center que j\u00e1 est\u00e1 dispon\u00edvel. O atendimento \u00e9 feito pelo telefone 3531-0600.<\/p>\n<p>Agora, a popula\u00e7\u00e3o ter\u00e1 acesso ampliado aos servi\u00e7os da autarquia, inclusive aos s\u00e1bados, domingos e feriados. A equipe auxiliar\u00e1 os t\u00e9cnicos que est\u00e3o de plant\u00e3o para garantir a solu\u00e7\u00e3o de forma r\u00e1pida de eventuais vazamentos, al\u00e9m de esclarecer d\u00favidas dos contribuintes.<\/p>\n<p>A empresa Estrutura Din\u00e2mica &#8211; Solu\u00e7\u00f5es em Atendimento, de Rio Claro, foi a vencedora do preg\u00e3o eletr\u00f4nico. O investimento anual ser\u00e1 de R$ 480 mil. Os 8 profissionais que foram selecionados para a presta\u00e7\u00e3o de servi\u00e7o passaram por capacita\u00e7\u00f5es e treinamentos nas duas \u00faltimas semanas.<\/p>\n<p>O call center est\u00e1 instalado no pr\u00e9dio da SAEC, localizado na rua S\u00e3o Paulo, 1.108. As equipes auxiliar\u00e3o tamb\u00e9m na atualiza\u00e7\u00e3o cadastral dos mun\u00edcipes, como informa\u00e7\u00f5es como nome do propriet\u00e1rio, telefone de contato e email.<\/p>\n<p>Outro diferencial \u00e9 o atendimento pelo WhatsApp e 0800 que ser\u00e3o inclu\u00eddos em breve no roll de servi\u00e7os para a popula\u00e7\u00e3o. Com o aplicativo de conversa\u00e7\u00e3o, a equipe ter\u00e1 mais um canal dispon\u00edvel para responder os mun\u00edcipes de forma prestativa.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-2689 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-src=\"http:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" data-sizes=\"auto\" data-srcset=\"https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--300x225.jpg 300w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--1024x768.jpg 1024w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--768x576.jpg 768w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--1536x1152.jpg 1536w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--2048x1536.jpg 2048w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--733x550.jpg 733w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--397x298.jpg 397w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--400x298.jpg 400w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--100x76.jpg 100w, https:\/\/saec.sp.gov.br\/wp-content\/uploads\/2021\/02\/call-center--533x400.jpg 533w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>23\/02\/2021<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":2688,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41,43],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.3 - 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